Category: Revenue Management
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Average Daily Rate (ADR)
Average Daily Rate (ADR) is a key performance metric in the hospitality industry that measures the average revenue earned from each available room in a hotel, per day. It is an essential indicator of a hotel’s pricing strategy and helps assess the overall financial performance of the property. Formula for ADR: ADR=Total Room RevenueTotal Number of Rooms Sold\text{ADR} = \frac{\text{Total Room…
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Key Performance Indicator (KPI)
Key Performance Indicators (KPIs) are measurable values that help organizations track and assess the performance of specific activities or goals. They serve as quantifiable metrics to evaluate success over time in achieving strategic objectives. KPIs are used across various industries to ensure that efforts align with desired outcomes. Characteristics of a Good KPI: Types of…
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Hotel’s Reservation Manager
A hotel’s reservation manager plays a crucial role in ensuring smooth operations related to bookings and guest stays. Their tasks typically include: A hotel’s reservation manager can also handle the hotel’s restaurant reservations, especially in smaller establishments where roles and responsibilities may overlap. Here are some specific tasks they might undertake in this context: While…
