Tag: travel
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Occupancy Rate
Occupancy Rate is a key performance metric in the hospitality industry that measures the percentage of available rooms in a hotel that are occupied over a specific period. It is a fundamental indicator of a hotel’s operational efficiency and demand. Formula for Occupancy Rate Occupancy Rate=(Total Rooms SoldTotal Rooms Available)×100\text{Occupancy Rate} = \left( \frac{\text{Total Rooms Sold}}{\text{Total Rooms Available}} \right) \times…
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Revenue Per Available Room (RevPAR)
Revenue Per Available Room (RevPAR) is a crucial metric in the hospitality industry that measures a hotel’s ability to generate revenue from its available rooms. It provides a more comprehensive insight into a property’s performance by combining both Average Daily Rate (ADR) and Occupancy Rate into a single figure. Formula for RevPAR RevPAR can be…
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Average Daily Rate (ADR)
Average Daily Rate (ADR) is a key performance metric in the hospitality industry that measures the average revenue earned from each available room in a hotel, per day. It is an essential indicator of a hotel’s pricing strategy and helps assess the overall financial performance of the property. Formula for ADR: ADR=Total Room RevenueTotal Number of Rooms Sold\text{ADR} = \frac{\text{Total Room…
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Guest Satisfaction Score (GSS)
Guest Satisfaction Score (GSS) is a metric used in the hospitality industry to measure how satisfied guests are with their overall experience at a hotel or property. It provides actionable insights into areas where service can be improved, enhancing guest loyalty and driving repeat business. How GSS is Measured: GSS is typically calculated through feedback…
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Hotel’s Reservation Manager
A hotel’s reservation manager plays a crucial role in ensuring smooth operations related to bookings and guest stays. Their tasks typically include: A hotel’s reservation manager can also handle the hotel’s restaurant reservations, especially in smaller establishments where roles and responsibilities may overlap. Here are some specific tasks they might undertake in this context: While…
Reza Karbaschian 